ITDC INDIA EPRESS/ITDC NEWS R Have you in the past experienced waiting for hours together at a police station for lodging a complaint for theft of a mobile or a vehicle? This perhaps will no longer be the case now. If the BJP government in Gujarat is to be believed, then citizens will be able to file e-FIR for vehicle and mobile theft and they will not be required to go to the police station.
Minister of state for home Harsh Sanghavi said in Gandhinagar on Friday that the services will be inaugurated by Union Home Minister Amit Shah on Saturday. During his day-long visit, Shah is scheduled to visit his home town Mansa as well.
The police station concerned will reach out to the complainant within 48 hours of receiving the complaint and visit the place of theft. They will also check the physical documents. The e-complaints will be taken only if there has been no injury to anyone during the theft. The citizens will have to log on to the police department’s “Citizens First App”.
Police have been given a stipulated time frame in which the complaint needs to be resolved. Action would be initiated against the officers concerned in case of failure to settle the complaint.